McDonald's

McDonald's recently controversial automatic ordering AI system will temporarily stop testing. Customers who often have their orders misplaced by artificial intelligence chatbots can now breathe a sigh of relief. According to the industry publication Restaurant Business, McDonald's has notified its franchisees that it will end the automatic voice ordering system test with IBM by July 26, 2024. Image source Pexels This cooperation project, which began in 2021, has been piloted in more than 100 McDonald's drive-thru restaurants. At present, McDonald's has not announced the specific reason for terminating its cooperation with IBM. …