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The AI customer service market is huge! Bland AI raises $16 million to disguise itself as a human to provide telephone customer service
Recently, a startup called Bland AI has attracted widespread attention in the field of automated corporate phone calls. The company was founded in 2023 in San Francisco, California, and focuses on replacing traditional manual customer service with artificial intelligence technology. Recently, Bland AI announced the successful completion of a $16 million Series A financing round led by Scale Venture Partners. So far, Bland AI has received a total of $22 million in investment, with supporters including Y Combinator, PayPa…