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Air India becomes world's first airline to launch generative AI bot
Air India recently successfully deployed a generative AI robot named "Maharaja", marking a new breakthrough in aviation services. Powered by Microsoft's Azure OpenAI service, the project entered the testing phase in March 2023, becoming the first airline in the world to successfully launch this technology. Source Note: Image generated by AI, image licensed to service provider Midjourney "Maharaja" not only successfully answered more than 500,000 customer queries, but also processed more than 6,000 calls every day in four languages Hindi, English, French and German...
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