Use coze to build a "full-featured" WeChat customer service, a corporate WeChat that is all AI

Recently, ByteDance’s coze platform has added the ability to publish large model bots to WeChat with one click.

Use coze to build a "full-featured" WeChat customer service, a corporate WeChat that is all AI

Currently only supportsWeChat Customer ServiceAs for WeChat service account, since my public account is a subscription account, it is useless to configure it, so I turned my attention to WeChat customer service. It is equivalent to directly using the large model bot I created to take over WeChat customer service and start working directly!

Preliminary preparation

WeChat BusinessI put the official website link here

https://work.weixin.qq.com/
Use coze to build a "full-featured" WeChat customer service, a corporate WeChat that is all AI

Anyone can register a corporate WeChat account without the need for corporate certification.

Use coze to build a "full-featured" WeChat customer service, a corporate WeChat that is all AI

Just like registering an account, it is very simple. After completing the registration, install the WeChat Work app and scan the QR code to log in.

Then visit the WeChat customer service website, log in with corporate WeChat, and create a customer service account.

 https://kf.weixin.qq.com/
Use coze to build a "full-featured" WeChat customer service, a corporate WeChat that is all AI

Coze Configuration

aboutCozeI won't go into details about how to use it. You can create a bot or copy a bot in a store, then click Publish.

Use coze to build a "full-featured" WeChat customer service, a corporate WeChat that is all AI

Configure the following contents for WeChat customer service on the publishing page. For specific configuration, refer to the official documentation:

https://www.coze.cn/docs/guides/wecom
Use coze to build a "full-featured" WeChat customer service, a corporate WeChat that is all AI

After the configuration is complete, you can publish the bot with one click.

Chat with customer service

After the above operations, you will have a coze bot intelligent customer service. The successful release interface has an immediate conversation

Use coze to build a "full-featured" WeChat customer service, a corporate WeChat that is all AI

After clicking, you will automatically jump to the WeChat dialogue window with customer service

Use coze to build a "full-featured" WeChat customer service, a corporate WeChat that is all AI

Moreover, there seems to be no limit on the number of coze at present. You can create a bunch of enterprise WeChat customer service bots with different functions to build a fully AI-integrated enterprise WeChat.

 

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