Lighthouse(formerly OTA Insight) recently announced the launch ofSmart Summary, a new feature that leverages generative AI technology to provide the hospitality industry with a more convenient, easy-to-read daily performance briefing.Hotel IndustryAs the leading commercial platform, Lighthouse further consolidates its leadership in the industry through this innovation.
This industry-first smart summary feature uses generative AI technology to transform complex data sets into easy-to-understand daily performance briefings, providing hotel business teams with a more efficient and intuitive way to interpret data. In this era of rapid development of artificial intelligence, Lighthouse makes full use ofup to dateGenerate AI technology to improve the quality and speed of data analysis, helping hotels better understand and respond to complex data to make smarter revenue decisions.
Generative AI already plays an important role in the hospitality industry, for example in writing marketing copy and automating responses to customer inquiries. However, translating quantitative data into actionable insights has always been a challenging task. By introducing smart summaries, Lighthouse leverages advanced generative AI learning models to provide hotel professionals with a customized daily performance summary, delivered directly to their inbox.
To build this generative AI capability, Lighthouse worked with thousands of hotels and identified one of the most time-consuming tasks for revenue managers: managing repetitive, day-to-day performance communications with stakeholders. Smart Summary addresses this challenge by automatically generating insightful, easy-to-understand performance briefings, saving hotel professionals time so they can focus more on strategic initiatives.
Key benefits of Smart Summary include reducing hotel workload, allowing them to focus on strategic initiatives that drive revenue, discovering timely actionable insights that influence pricing and promotion strategies, and improving the efficiency of the hotel's commercial team.
Overall, Lighthouse’s smart summary marks the company’s position at the forefront of generating AI innovation in the hospitality industry. The company’s CEO Sean Fitzpatrick said their goal is to take revenue management to the next level by eliminating more monotonous administrative tasks, freeing up time to make excellent business decisions and drive revenue growth.
The Smart Summary feature is now available to a limited number of Lighthouse Business Intelligence customers, with plans to roll it out globally in the coming months. Lighthouse continues to innovate and deliver real-time hotel and short-term rental data, making it an indispensable platform for travel and hospitality industry professionals to price, measure performance, and gain deeper market insights.
Lighthouse’s intelligent summaries provide a powerful tool for the hotel industry, using generative AI technology to enable hotel professionals to more efficiently manage and interpret complex performance data, thereby better responding to industry competition and changes.