worldwidemaximumH&R Block, one of the tax service agencies, announced on its official website that it has officially launched the generative AI tax assistant - AI Tax Assist.
It is reported that this is aMicrosoftClasses powered by Azure OpenAIChatGPTassistant.Users can quickly complete complex business processes such as tax declaration, tax refund, tax management/inquiry, etc. through text questions and answers.Its accuracy is as high as100%, because H&R Block uses nearly 70 years of its own data for pre-training and fine-tuning.
Currently, the product has been officially launched to provide services to more than 5 million users of H&R Block, charging US$35 (about RMB 250) per month and supporting 24/7 uninterrupted service.
Product experience address: https://www.hrblock.com/online-tax-filing/
H&R BlockadvancedVice President Heather Watts saidPeople are constantly exploring the application of generative AI in actual business to achieve cost reduction and efficiency improvement, but accuracy is an important criterion for its commercial implementation.
Taxation is an industry that places extremely strict demands on data accuracy. To ensure the accuracy of AI Tax Assist, we did not use public data for training or fine-tuning, but instead accumulated nearly 70 years of professional tax data..
In addition, AI Tax Assist also uses the experience of more than 60,000 professional tax personnel to provide tax-related content questions and answers. Through text questions and answers alone, you can obtain all tax-related content and support multiple rounds of in-depth conversations.
When users encounter difficulties while using AI Tax Assist, H&R Block's professional tax staff will help them resolve the issue.
AI Tax Assist User Interface
According to the introduction of AI Tax Assist on H&R Block’s official website, its main functions are as follows:
Tax Information:AI Tax Assist can provide information about tax schedules, deductions, and credits tomaximumMaximize your potential tax refund and reduce your tax liability.
For example, if I earned $50,000 last year and contributed $5,000 to an IRA, what would my tax refund be?
Tax Preparation:AI Tax Assist can guide individuals through the process of preparing and filing taxes, answering tax theory questions and providing clarification when needed. For example, how do I fill out Form 1040?
Tax knowledge:AI Tax Assist can answer any tax-related question, decipher tax jargon, and provide guidance on specific tax rules or general information about the U.S. and state tax systems. For example, what is the difference between a deduction and an exemption?
Tax changes:AI Tax Assist can answer questions about tax laws, recent changes to the law, and tax policy. For example, what is happening to the standard deduction in the United States in 2023?
AI Tax Assist Pricing
In addition to providing guidance on specific tax rules, AI Tax Assist can also answer questions about which H&R Block DIY product is best for various filing situations to help individuals file for the largest refund.
Currently, the company offers a variety of online tax filing options for DIY users, including H&R Block Deluxe,advancedYou can also get free support from AI Tax Assist and Live Tax Pro when you file your taxes online as a self-employed person or as a self-employed person.
About H&R Block
Founded in 1955 and headquartered in Kansas City, Missouri, H&R Block has annual revenue of over $3 billion and employs more than 60,000 people.
H&R Block has more than 12,000 stores in more than 10 countries and regions around the world and serves over 5 million customers. It mainly provides personal tax, corporate tax, digital tax and other services.
In 2023 alone, H&R Block processed more than 20 million tax forms.