Using magic to defeat magic, telecom companies have deployed AI to curb scam calls

Fraud gangs have begun deploying AI to commit fraud, andTelecommunications companiesHundreds of AI Chatbot, "Use magic to defeat magic" to help users avoid scam calls.

Fraud gangs are currently using Lenny's tools to carry out fraud. This AI tool automatically plays a series of voice messages, effectively extending the scammers' call duration, and can expand various content to increase the success rate of fraud.

Ibrahim

As the saying goes, "the devil is one foot high, but the road is ten feet higher." Telecommunications companies have now begun using hundreds of artificial intelligence chatbots, one of which is called Ibrahim.

The following is a conversation between the two:

Lenny:We have detected that your recent online purchases require returns and refunds. Please provide the relevant password information and I will follow up to refund you.

Ibrahim:Which item are you referring to? To be honest, I don't remember buying anything recently. Maybe my kids did.

Apate

Professor Dali Kaafar and his team also launched the Apate AI tool, named after the Greek goddess of deception.

Apate is designed to do more than just waste scammers’ time; the AI system also tries to understand the scam techniques used by scammers to help warn people not to fall for them and provide intelligence to law enforcement.

If a telecom company detects a scammer and refers him to a system like Apate, the bots keep the scammers busy. They test different tactics to see which ones work to keep the scammers on the line longer, and through successes and failures, Apate fine-tunes its own response strategies.

In the process, Apate extracts intelligence and uncovers new scams, gathering information about how long calls last, when scammers are most likely to call, what information they want, and what tactics they use.

Using magic to defeat magic, telecom companies have deployed AI to curb scam calls

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