A few days ago,TaobaoAnnounced the launch of TmallAI Bargaining Assistant", and launched a naming campaign.
Users open the Tmall App, click "Find Discounts" in the lower right corner of the shopping cart interface, and can see the "Help Bargaining" entrance. After entering, users can choose the bargained products by themselves.This function requires the user to use Taobao message account to negotiate with the merchant.
This AI AssistantWhen bargaining, customers usually use phrases such as “I saw the same product at a cheaper price in other stores. Can you consider a better price (or give me a gift)?”, “If you can get a discount, I will give you a five-star review”, “This product looks very good. I’m very interested”, etc. However, the actual experience needs to be improved.