USAThe California government formerly announced that it was testing ChatGPT The test will be conducted by OpenAI, Anthropic, Google, and ServiceNow, and will include the use of generative AI tools from the Department of Revenue and Toll Collection, the Department of Transportation, the Department of Public Health, and the Department of Health and Human Services. The test will run for six months and is powered by five companies, including OpenAI, Anthropic, Google, and ServiceNow. The cost of the test is only $1 each.
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According to oks Omishakin, California's transportation director, an average of 12 Californians are killed on the highways every day, so it's critical to leverage tools like generative AI to improve traffic safety. By integrating generative AI surveillance systems, traffic departments can analyze traffic data in real time, monitor traffic flow and behavioral patterns, and identify potentially dangerous behaviors and traffic jams. As soon as AI identifies a potential risk, it can notify nearby drivers and reduce traffic stress.
In addition, generative AI can also play an important role in the area of tax and fee management. By developing virtual assistants, generative AI can dynamically analyze tax returns, compare historical data, detect unusual patterns, and identify suspicious activity. Once the AI detects fraud, it can automatically flag cases for manual review. Meanwhile, generative AI can also be integrated into customer service to develop AI virtual tax advisors to provide 7*24 self-service consulting services to the public, answering questions about tax rates, credits, refunds, and compliance based on theup to dateof tax law changes for updates.
Through this test, the California government hopes to learn how generative AI is used in real-world operations and to tweak and optimize the tool as needed. This initiative will help make government more efficient, save time, and improve challenges in areas such as tax collection and transportation.
By testing generative AI such as ChatGPT in areas such as taxes and transportation, the State of California hopes to achieve its goal of zero traffic fatalities and serious injuries and improve the accuracy and effectiveness of tax administration. This decision will be a major boost to improving the lives of all Californians.